Soft Skills
What do you know about ‘SOFT SKILLS’?
What if I told you that people generally get hired because of their hard skills, and on the other hand… people get fired because of their soft skills.
At the Business Lifesaver we are aware that People Skills play an important role in opening doors, and are crucial for career success.
We truly believe that your work ethic, communication skills, emotional intelligence, attitude, and other personal attributes are the soft skills that make you a leader.
Having good Soft Skills and knowing how to get along with people makes for easier problem solving, communicating, delegating, motivating and team building.
The importance of Soft Skills is often undervalued and there is far less training provided for them than Hard Skills.
- “Soft Skills”: The skills which characterise relationships with other people, or how your personal attributes enable you to interact effectively and efficiently with others
- “Hard Skills”: are the job-specific and technical skills.
So what are some of the areas covered by Soft Skills Training?
- Presentation Skills
- Communication Skills
- Customer Service
- Business Skills
- Sales Training
- Management and Leadership
- Marketing Training
- Personal Development
- Human Resource
When you or your staff has significant gaps in their Soft Skills, there are going to be significant challenges:
- Misunderstandings abound
- People get distracted
- Productivity goes down
- Mistakes are made
- Customer service suffers
- Workplace conflicts occur more frequently
- Good people leave when they might have otherwise stayed longer.
Our aim is to afford the opportunity to individuals and organisations to improve, grow, set goals, and achieve results and desired outcomes. Not just in Soft Skills training, but also in the design and development of learning and performance support solutions.
We believe in personal contact, real-time interaction, interpersonal ability, authentic communication, setting the right goals and taking the right steps to achieve them.
We offer our clients total solutions to all their custom learning and performance improvement needs. Each need and each client is addressed individually. No one single solution can satisfy all budgets, all user requirements, or all time constraints. The solutions we design are custom-tailored to fit your unique needs, objectives, budget, and requirements. We are flexible and adapt to challenges.
Your learning will be both customised to your organisation’s challenge, as well; it will be individualised to your personal leadership needs.
As Facilitator-Coaches, we will help determine your specific workplace challenges and prioritise your learning needs to address them.
Should you have any questions, queries or want to book, please do not hesitate to contact us.